Body Corporate Strata Group are proud of the efforts our Managers
dedicate to meet the expectations of the many Owners Corporations we
manage. Here are just a few comments that we have received from
Karyn, Owners Corporation - Kensington.
During the 14 years I have owned a strata-titled property in Kensington,
the Owners Corporation has had at least five different managers from
three different management companies. In my experience, Body Corporate
Strata Group have been the best by far - our manager is in a league of
her own. Prompt and super-reliable in responding to enquiries; efficient
at running meetings; pro-active in following up owners' concerns; and
simply lovely to deal with. I recommend her and the company highly as an
Owners Corporation Manager.....
Alison, Owners Corporation - Ascot Vale.
We came to Body Corporate Strata Group (BCSG) after an unsatisfactory
relationship with our prior Owners Corporation manager.
We had an on-going issue with a unit holder and their tenant. BCSG were
supportive in the action we took and proactive by resolving the issue.
All maintenance issues are dealt with in a timely manner and resolved.
BCSG are also receptive to any complaints about current suppliers and
happily source quotes from alternatives for our committee to consider.
Our latest AGM was completed within the hour despite many lengthy
discussion about our budget and garden upkeep. It was conducted
efficiently by our manager who either knew the answer or provided the
required documentation soon after the meeting.
We've had no issue with the management fees charged.
Basically, BCSG knows what they're doing (know the property management
game), gets issues resolved as quickly as the committee makes its
decision or the issue is brought to their attention and most
importantly.....they answer the phone when you call.......
Tracey, Tenant - Essendon
We are tenants at a property in Essendon that Body Corporate Strata Group
I must compliment your company on the way you manage and maintain the
building. You do an excellent job as a Body Corporate and it's good
to live in a clean, well maintained environment.
Mayda, Owners Corporation - Boronia &
Body Corporate Strata Group have been a long-time manager of the Body
Corporate at our properties in Boronia and Lilydale. Perhaps the most
noticeable thing is how approachable and honest our manager is and a
highly capable person in her field. She has always gone above and beyond
the duties of other Body Corporate Managers with whom I have dealt.
Extremely patient with my enquiries offering much of her time and energy
dealing with issues ranging from the most insignificant to the most
pressing, I have never been disappointed.
It is apparent that she deals with a wide range of people, as she is
fair, honest, and patient with her clients regardless of their
situation or their demeanour towards her. I have noticed this first
hand at several AGM's. I have actively referred Body Corporate Strata
Group following the excellence in managing our properties to others and
they have also been very satisfied with our manager and the
Natalia, Owners Corporation Chair - Windsor
Body Corporate Strata Group have been looking after our apartment
building since it was built four years ago and we couldn't be happier.
Especially with the professional, prompt and dynamic manager. No matter
is too big or too small for her. She is open and capable and that means
we can put forward proposals and she will always offer immediate advice
or action. We have peace of mind knowing the team at Body Corporate
Strata Group are looking after us and our best interests........
Leith Doody - OC Chairman, Sails - Inverloch
In 2015 BCSG became the Manager of the Owners' Corporation for Sails,
at Inverloch Victoria, a complex of 13 Units with extensive common
BCSG, ably led our manager providing an exemplary and personalised
service, for a reasonable fee, including:
- providing professional and accurate advice on relevant complex legal
- liaising and mediating with Owners and their Agents, as and where
- collecting quarterly fees
- chasing up slow payers
- managing the trust account
- checking and paying insurances, GST, gas, gardener, caretaker,
plumber, window cleaner, painter, electrician and other relevant
- submitting government forms and documents in a correct and
- preparing annual accounts
- acting as Secretary to the Owners' Corporation
- attending the AGM
Considering the above I have no hesitation in recommending BCSG as
ideal managers of the Owners' Corporation for potential groups of unit
Nick & Nicole, Owners - Hawthorn
We would sincerely like to thank our manager & the team at Hawthorn
for your fantastic efforts to help re-instate our investment property.
This experience was a roller coaster ride & within a day of
potentially losing our sale we were able to rise to the challenge.
We will certainly recommend Body Corporate Strata Group's services to
others & all the very best for the future.........
Scott - Body Corporate Chairperson - Hawthorn
I would like to take this opportunity to express my thanks for the
personal and professional services provided by our manager and the team
at Body Corporate Strata Group, Glen Iris. As Chair of a Body Corporate
I truly appreciate the work you and your team perform on our behalf
that makes our job so much easier.........
Peter - Chairperson - Kalimna Terraces -
I would like to take this opportunity to thank the Owners Corporation
for their assistance and guidance in the management of Kalimna
Terraces. Our manager has always responded to our requests promptly and
information has been provided in a timely and professional
Mary-Anne - Chairperson - Hawthorn
I am involved in 3 Body Corporates and have many horror stories - but
none with my Hawthorn property managed by BCSG. They are prompt,
intelligent, friendly, helpful and has a great memory for the details
of our property. I could not ask for more - immediate payment of any
costs I incur, resolving problems within the day I raise them, and just
treating me like a friend whilst remaining professional at all times
with a wealth of knowledge and resources……..
Luke - Chairperson - StKilda
As the chairperson of the Committee I have the delight in dealing with
Body Corporate Strata Group on a regular basis. I would like to
express my thanks for the timely professional services they provide. I
tend to send a lot of emails out of business hours and to our managers
credit responds to them all first thing in the morning which makes my
role as chairperson very easy as we had a very difficult situation we
needed to manage over the past few years. Thanks again.....